TERMS & CONDITIONS AND BINDING ARBITRATION AGREEMENT

OUR CONTRACT

This Agreement is entered into by and between Fieldwork Travel LLC and The Institute for Art & Olfaction (collectively “Fieldwork” or “us”) on the one hand and the tour participant or “you“ or ”your” on the other. By booking a trip with us, you agree to these Terms & Conditions and Binding Arbitration Agreement. They contain important information. Please read with care.

DEFINITION

An “IAO Trip” refers to a package of travel services promoted by The Institute for Art & Olfaction and administered by Fieldwork Travel LLC.

PRICES

Pricing is accurate as of the time of publishing but might change from time to time.

YOUR PERSONAL DETAILS

In order for us to confirm your booking, you must complete our Traveler Information Form within 14 days of your booking date. Failure to complete your form within this timeframe may result in cancellation of your booking. A cancellation resulting from failure to complete the Traveler Information Form is considered a cancellation by you, the traveler, and cancellation fees may apply. The Traveler Information Form requires you to provide your full name as on your passport, residential address, telephone number, email address(es), date of birth, gender as on your passport, passport information, emergency contact information, as well as medical or other conditions you have which may affect your ability to participate in a trip. Details such as physical limitations, fitness to travel, and other details will also be required in order to participate in an IAO Trip. Additional information may be required on a trip-by-trip basis.

TRIP INFORMATION

Please ensure the information that you provide to Fieldwork is correct. Fieldwork will not be responsible for omissions, errors, or inconsistencies with your travel documents or traveler information, or for any trip disruptions or changes resulting therein.

DEPOSIT REQUIREMENTS

For trips booked 91 days or more before departure, a non-refundable deposit of $500 per person is required to confirm your booking.

For Trips booked 90 or fewer days prior to departure, the full trip price, plus any additional required or optional elements (e.g. single supplement fee, internal air costs, permits, etc.), is required to confirm your booking. All payments are subject to cancellation fees as outlined below.

PAYMENT REQUIREMENTS

Any outstanding trip-related cost must be paid no later than 90 days prior to departure.  Failing to provide full payment by this date may result in cancellation of your trip and loss of prior payments made. The cost of extra services booked later than 90 days prior to departure must be paid immediately upon booking. Failing to provide full payment for extra services immediately upon booking may result in the cancellation of those services.

CANCELLATION BY THE TRAVELER

In order to cancel your participation on the trip, you must provide Fieldwork with written notification of your cancellation by email to [email protected]. The date of your cancellation is the date on which Fieldwork receives such notification. If you cancel your participation in the trip or fail to meet deadlines as outlined in this document, the cancellation fees listed below will apply. If you fail to show up for a trip, leave a trip for any reason after it has commenced or miss any features thereon, no refunds or compensation for unused services will be made. This policy applies equally if you fail to show up for pre- or post-trip travel arrangements and/or if you miss any features thereof.

If you cancel your participation 91 or more days prior to the group arrival date, your deposit will be treated as the relevant cancellation fee.

If you cancel your participation 46 to 90 days prior to the group arrival date, a cancellation fee of 50% of the cost of all services booked through Fieldwork will apply, unless otherwise specified in writing by Fieldwork.